Coordinator / Driver

An exciting opportunity has arisen for a Coordinator / Driver to join the Fares4Free family.
Due to the success and growth of the Charity, demand for our services has increased. As such this has resulted in the opportunity for a new position with the team.

Fares4Free is a unique free to use transport service for the armed forces family. We focus on fostering continued engagement with services and on fighting isolation one mile at a time. Our service is designed to feel informal to the passenger and much of your time would be spent driving and listening to passengers, identifying need, and signposting to our many partners who can provide advice and support.
The successful candidate will concentrate on clients within the East of Scotland.

Specific Responsibilities

Undertaking journeys for clients referred to Fares4free.
Provide guidance to individual beneficiaries where appropriate, signposting to other agencies.
services and charities.
Provide reports and feedback to the Operations Manager and referral organisations, highlighting any concerns or issues.
Liaise with referral agencies, taxi companies and drivers.
Ensure the safety of all service users at all times including the use of mobility aids where required.
Assist Operations Manager with diary management.
Assist Operations Manager in encouraging goodwill and volunteers from local communities.

Skills and Qualifications

The successful candidate should have knowledge of welfare and services in the veterans third sector.
Approachable and able to develop rapport with referral agencies and clients.
Good oral and written communication skills
IT literate and able to communicate effectively by phone and email.
You will be a competent driver able to listen to passengers patiently.
Highly organised and motivated
Be flexible to meet the demands of the role often at short notice.
Willing to undertake relevant training.

The following essential competencies will be used for the selection process:

Respect for Diversity
Service Delivery
Personal Effectiveness
Effective Communication
Problem Solving
Personal Awareness
Job Knowledge

Benefits

Competitive salary
28 days annual leave and 6 public holidays on appointment
Access to employee assistance programme

This is a part time position of 25 hours a week and a salary of £15,000 per annum.

Please email your CV and covering letter with Coordinator Driver Application in the subject line by 09/04/2021 to: info@fares4free.org